Cab aggregator Uber has launched a special taxi-booking feature in 29 Indian cities.
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(CCM) — Uber has rolled out a special feature, called "Dial an Uber," that allows users to book a cab without needing to install the app on their smartphones. The feature was initially launched as a pilot project in four Indian cities earlier this year, and after successful tests, it is now available in 29 cities across the country. With this feature, users can directly open their browsers, log in with their phone numbers, and type "dial.uber.com" to book a cab. The ride is then confirmed with a call to the user from the assigned Uber driver. Users have the same payment options as before: either in cash or by PayTM, an e-wallet app. The company has said that users of the "Dial an Uber" feature will get neither receipts for their trips nor executive support. And if they cancel their cab at the last minute, the company will tack a fee onto their next trip.
Uber India’s head of engineering, Apurva Dalal said: "Dial an Uber offers a convenient choice to customers looking to book a ride and is testament to our focus on using our technological edge to make mobility reliable and accessible for everyone.” Uber’s main opponent in the market, Ola, has also launched a similar cab booking service, where users can directly book a cab via text message. Earlier this month, Uber also launched "Uber Weddings," which offers rides to guests attending special occasions, like weddings or engagements. "Uber Weddings" is available in 12 Indian cities, including Ahmedabad, Bengaluru, Chandigarh, Chennai, Hyderabad, Jaipur, Kolkata, Lucknow, Ludhiana, New Delhi, Pune, and Udaipur.
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