The term third-party application maintenance (acronym TMA) refers to outsourcing the maintenance of applications, i.e. entrust all or part of the maintenance of applications to a third-party computer service provide for consideration by defining the levels of availability, deadlines, and quality.
Application maintenance consists in ensure proper operating conditions of software, which includes, in particular, the correction of bugs, adaptation for a new environment or new cases of use or even the assurance of scaling of the application.
Designing computer projects is generally a part of the core business of enterprises, and it is therefore difficult to entrust this type of activity to a third party. Maintenance of computer applications, on the other hand, can be outsourced, even more so since: