CCM's online forums bring together people from different walks of life, who share a common goal: helping one another in the field of information technology. Everybody who contributes toward this goal is a volunteer and should have positive intentions.
Users should treat one another with mutual respect. Every new message should ideally be accompanied by a polite introduction.
Here's an example of what not to type:
GIVE ME DRIVERS FOR MY AGFA1230/XP
The following is a much better way to ask:
I am looking for drivers for my AGFA1230 scanner that will work in Windows XP.
Thanks in advance for your answer!
In order to encourage users to contribute, it is generally a good idea to thank people who help you. If you manage to find a solution to your problem some other way, feel free to post it in the thread — it might be of use to someone else!
Sometimes, users may send messages that don't directly address your question or suggest solutions that don't seem appropriate to you. If this happens, it is wise to give your opinion on the matter, without rebuking those users for their replies. In general, it is recommended that forum-goers act with courtesy.
Before beginning a new thread, it is recommended to use the search engine to see if a similar issue has already been discussed. If it has been, and the thread only answers part of your question, choose an appropriate forum to start your own topic. When users reply to your message, you can respond in the same thread to continue the discussion. You are even able to respond to your own message after a few hours to "bump" it to the top of the list again.
However, don't demand an immediate response from other users. Keep in mind that people on the site are volunteers, not employees, and they may not have the solution to your problem.
Also, for the sake of both the users who are looking for answers on a forum and those who want to help solve whatever problems you've encountered, it is recommended that you don't post your message several times in one forum. The contributors will do their best to answer your messages within a reasonable length of time. However, if 24 hours have gone by without an answer, you can "bump" your initial thread to the top of the recent threads list by responding to your own message.
You should also avoid disrupting someone else's ongoing discussion, such as by saying "Help me, I have the same problem but nobody's answering."
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