Internet Explorer is the default choice of web browser for many across the world to browse the internet. Sometimes while downloading a PDF file
, Internet Explorer may stop working. If this issue keeps happening regularly then the user may have to configure the browser to use Acrobat or Adobe reader
. They have helper applications to view PDF files
. To do this, one needs to edit the preferences in Adobe reader
and select the relevant settings. Restarting the browser
after these changes should do the trick. One can also find a relevant note from Adobe
on this issue on the official Adobe website as well.
Each time I try to download a PDF file from the internet, I get the following message:
Internet explorer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Therefore, there is no solution available but to go back to my homepage or to the website itself, and in this case I will encounter the same problem. This only happens when I try to download a PDF file from websites on the internet. Please tell me what I can do? I need to download a file urgently!
- Are you able to open PDF files on other browsers?
- Is this a new problem? When did it start?
- One thing you can try is to configure the browser to use Acrobat or Adobe Reader as a helper application. To do this, follow these steps:
- Close your web browser.
- Start Acrobat or Adobe Reader.
- Choose Edit > Preferences.
- Select Internet in the list on the left.
- Uncheck "Display PDF in Browser", and click OK.
- Restart Internet Explorer.
Solved by Cassandra_IE_Team
Published by aakai1056
Latest update on March 13, 2012 at 04:27 PM by Celia Gatward.