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The administrator has disabled access to the CD/DVD ROM




Issue


While you are the administrator and have no established restrictions on your computer, you receive an error message telling you that the:
The administrator has prohibited access to the CD DVD ROM
The administrator has prohibited access to devices USB mass


And you no longer have access to CD/DVD and/or USB devices.

Solution


This problem is identified on the computers of the Acer brand.

Try this:

Method 1

  • Restore your PC to a date prior to the problem (several weeks before the current date if necessary)
  • Start Menu> Type System restore in the Search bar and press the Enter Key.
  • Choose your restore point>clcik on Next and follow the procedure.

Method 2

  • Uninstall Elock Management
  • Download Acer Empowering Technology Framework and install it
  • Then download and install the Acer eLock Management Application



For the downloads check these links:
The simply unlock them and restart your computer.

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