Mozilla Thunderbird - Configure NORTON AV

April 2018

The fact that Antivirus Norton is not compatible with Thunderbird,you must configure it manually, perform as explained below:
  • Open Norton Antivirus
  • Select Configure > File Systems>Auto-Protect
  • Cross check the box [Exclude files/folders selected]
  • Click [exclusions] and [Files/Folders]
  • Select the folder [Inbox] (without extension) under:

C:\Documents and Settings\User*\Application Data\Thunderbird\Profiles\xxxxxxxx.default\Mail\Local Folders (and / or e-mail account).
  • Replace \User*\ with the username of the current session.
  • Click on OK and close Norton.

Published by netty5. Latest update on October 7, 2010 at 05:05 AM by jak58.
This document, titled "Mozilla Thunderbird - Configure NORTON AV ," is available under the Creative Commons license. Any copy, reuse, or modification of the content should be sufficiently credited to CCM (
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