HP Photosmart C5180 printer - Error message: 0xc18a0201

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Issue

I'm getting the 0xc18a0201 error with HP Photosmart C5180, how to handle this issue?

Solution

Follow the procedure below:
  • Remove the cartridge, push locks, and close the door.
  • Unplug the power cord and wait until the printer shuts down.
  • Plug the cable, wait until the message: "Insert cartridge" or a similar message appears.
  • Inspect the copper contacts and the contacts inside the cartridge housing to eliminate all traces of ink or debris (Do this with a clean and soft cloth).
  • Insert the cartridges.
  • Turn off your printer and press the "on / off" button again




Resetting your printer:

Note: This operation will clear the memory of your machine (pending jobs, etc.).
  • Unplug the power cord from the printer.
  • Simultaneously press keys "HELP" and "OK" on your machine and keep both buttons pressed.
  • Reconnect the power cord while still holding the keys pressed in the previous step.
  • The screen will then display the inscription "DERIVATIVE CLEAR" or a similar message will appear. You can then release the keys

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