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HP Photosmart C5380 - HP solution center won't work anymore




Issue


Since I've upgraded my PC from Windows Vista to 7, the HP Solution Center (for a Photosmart C5380 All-in-one) won't open.

Error Message:"No devices were detected, the center ... will close"

I downloaded the new version for Windows 7: ( PS_AIO_04_C5300_NonNet_Full_Win_WW_130_140), but upon installation it asks me to stop the "HP CUE DeviceDiscovery" service.

Solution

  • Download the driver and support for your printer model (Windows 7 compatible):Here.
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