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Gmail - Error message: Username and password do not match


Issue


For the last few weeks I've regularly had an error message appearing on my desktop. It says " Username and password do not match. You provided (my gmail address). Please enter your full email address (including @domain.com)".

Solution


You should try to clear the saved passwords:
  • Under Firefox go to Options > Security > Saved password.
  • Clear the passwords.
  • You can also uncheck "Remember passwords for sites".
  • Sign-in to your Gmail account and if it is OK you can re-activate the "Remember passwords for sites" option.
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A few words of thanks would be greatly appreciated.

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Jean-François Pillou

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