PlayStation 3 - DNS error 80710723

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Issues

  • You can't connect your PS3 to the internet.
  • You are unable to updated my PlayStation 3 and the following error message is displayed:
    • DNS Error 80710723 : An error has occurred. You signed out of PlayStationNetwork.

Solution 1 - Test your connections

  • Go to Settings > Network settings > Test internet connection.

Solution 2 - Manual Configuration

  • You will need to open several TCP/UDP ports, in order to be able to connect your PS3:
    • TCP: 80, 443, 5223
    • UDP: 3478, 3479, 3658
  • Procedure:
    • Server Name: ps3
    • Access enabled: Yes
    • Protocol: TCP
    • From port 80 to port:80
    • IP address: the IP of your PS3
  • Restart your router and try to connect again.
Jean-François Pillou

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