iPhone/iPod - Unable to connect to FaceTime


I'm unable to connect FaceTime with my iPod. I'm getting the following error message: "Unable to connect. Please check your network connection and try again".


  • Go to your WI-FI settings and you shall get a list of available networks.
  • Next to the network of your choice, tap on the little blue arrow to access all the information related to the latter.
  • Change the DNS. Tap on the DNS and you erase the number and replace it by:

Thanks to Toitoine61 for this tip.

Ask a question
CCM is a leading international tech website. Our content is written in collaboration with IT experts, under the direction of Jean-François Pillou, founder of CCM.net. CCM reaches more than 50 million unique visitors per month and is available in 11 languages.
This document, titled « iPhone/iPod - Unable to connect to FaceTime », is available under the Creative Commons license. Any copy, reuse, or modification of the content should be sufficiently credited to CCM (ccm.net).