iTunes won't connect to the internet

April 2018

When I try to connect to iTunes store the following dialog opens up: "iTunes could not connect to the iTunes store, make sure your network connection is active and try again". What can be done to solve this issue?
  • Right-click on the Internet Explorer icon, the click Properties > Connections > LAN settings .
  • In that window uncheck all the options, if you notice any option selected.
  • If the problem persists, then click on the below link and follow the instructions from this link

Thanks to jack4rall for this tip.
Published by deri58. Latest update on October 20, 2016 at 09:36 AM by owilson.
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