Unable to access printer properties

I can't access my printer properties, the following message is displayed.
  • "Unable to access printer properties. The print spooler service is not running!"


  • Click Start > Run and type: services.msc.
  • Look for the 'Remote Procedure Call (RPC)" entry.
    • Right-click and choose 'properties'
    • Go to the 'recovery' tab, then select "Restart the Service".
  • Validate the change: 'Apply' and 'ok'
  • Look for the "DCOM server process launcher" entry,
    • Set the Startup type as "Automatic" and start the service.
  • Look for the "Print spooler" service and set the Startup type as "Automatic".

Thanks to Cemp for this tip.
Published by deri58. Latest update on February 1, 2013 at 08:48 AM by deri58.
This document, titled "Unable to access printer properties," is available under the Creative Commons license. Any copy, reuse, or modification of the content should be sufficiently credited to CCM (https://ccm.net/).
HP Printer - Error 0xc18a0301
Choosing a professional ink jet printer