0
Thanks

A few words of thanks would be greatly appreciated.

BlackBerry - Voicemail icon is missing




The voicemail icon has disappeared from my BlackBerry Bold. I can send SMS messages, but won't receive any of them.
Upon accessing the inbox, the following message is displayed:
"Uncaught exception: java.lang.NullPointerException". 

Upon accessing the outbox, the following message is displayed
Uncaught exception: DSSMA: invalid state (5): 60 

First back up all your important information (contacts, files, documents, ...etc).

Then go to:
  • Options.
  • Security Options.
  • General Settings.
  • press menu button and choose: Wipe Handheld.
  • Choose: Continue.
  • Write "blackberry" and confirm.
  • This will reset your BlackBerry.
0
Thanks

A few words of thanks would be greatly appreciated.

Ask a question
CCM is a leading international tech website. Our content is written in collaboration with IT experts, under the direction of Jean-François Pillou, founder of CCM.net. CCM reaches more than 50 million unique visitors per month and is available in 11 languages.
This document, titled « BlackBerry - Voicemail icon is missing », is available under the Creative Commons license. Any copy, reuse, or modification of the content should be sufficiently credited to CCM (ccm.net).

0 Comments