Thunderbird - Error message: Inbox full

Ask a question



Issue


I use Thunderbird with a pop mail account. Each time I want to read my new messages, Thunderbird displays an error message: "Inbox full".

Solution


This happens when Thunderbird is no longer able to compact your mail folders. The solution is to:
- Move all mails from inbox to another folder (
- Try to compact the inbox
- Close thunderbird
Read this article from Mozilla: Moving your mail storage location
Summary:
- Go to the directory in which your inbox is located
- If the Inbox file is too large, delete this file (make a backup copy of this file)
- Restart thunderbird
- The inbox file will be re-created and you shall be able to view your new mails.
Thanks to gauthier for this tip.
Jean-François Pillou

CCM is a leading international tech website. Our content is written in collaboration with IT experts, under the direction of Jeff Pillou, founder of CCM.net. CCM reaches more than 50 million unique visitors per month and is available in 11 languages.

Learn more about the CCM team

Related