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Avg free - update failed

Latest update on March 11, 2012 at 06:50 PM by Virginia Parsons .

AVG Free is an open source antivirus and anti-spyware software that guards the PC from threats that can harm the system. The user can update this software; however, the update process may fail and it may show an error message such as, connection with update server failed. There are three options to solve this issue with AVG Free. Firstly, one can make the changes in the settings of Dial-up. Secondly, one can choose the required connection settings in the AVG Free Watchdog that allows interaction between the service and the desktop. If none of these work, then the issue may be due to a .ctf file that has to be deleted following which, the update must be restarted.

First Solution
Second solution
Going further

When you want to update your antivirus AVG Free, it displays the following message:

update failed, the connection with update server has failed

First Solution

Open AVG
Click on Tool>
Click on Advanced settings
Click on Update
Click on Dial-up.
Uncheck the box Dial-up

Second solution

Open the Control Panel
Click on Administrative Tools
Click on services
Right click on AVG Free Watchdog
Choose properties
Select the Connection tab
Check "Allow service to interact with desktop".

Going further

If this still does not work:

Open C:\Documents and Settings\All Users\Application Data (visible after viewing hidden files)\AVG8\update\download
Delete the two *.ctf files then restart the update!

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