Outlook.com for Android - Messages are not fully displayed
April 2018
Outlook.com for Android - Messages are not fully displayed
Issue
Upon opening emails on the Outlook.com app, the following message is displayed:- Read full (xxxxkb)
Solution
Outlook.com app will truncate email messages if they exceed a certain size. Based on your initial configuration this limit will range from from 0 - 100KB.The solution is to increase the message size limit:
- Launch the Outlook.com app.
- Tap on the Menu button (3 vertical dots) > Settings.
- Go to "Email" settings.
- Tap on "Message size limit".
- Set the limit to 100Kb.
NB: If you are still having trouble viewing certain emails, connect to Outlook.com using your web browser: *https://login.live.com
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