Following the Windows 10
upgrade, many users have reported issues with their sound systems, including their computer's inability to play audio through speakers or headsets.
This tip will run you through the steps to troubleshoot sound issues in Windows 10.
Sound problems in Windows 10 essentially happen for two reasons: a bad speaker configuration or faulty drivers.
Speaker issues can be remedied by changing the default sample rate/bit depth
in your speaker settings. Right-click on the Volume
icon (Taskbar) > Sounds
. Go to Playback
tab, select your speakers from the list of audio devices and click on Properties
Go to the Advanced
tab > Default format
and try to find a Sample Rate/Bit Depth
that will match your current speaker setup (this value usually lies between 24bit/44100 Hz
for most speaker models):
Click on the Test
button to check if sound has been restored on your system.
Once you've found the right preset, click on Apply
to save your settings.
If the above procedure didn't resolve your issue, try to reinstall the sound card drivers. Right-click on the Start
menu > Device Manager
. Expand the Sound, video and game controllers
section, right-click on your sound card and select Uninstall
Windows will attempt to reinstall missing the driver at the next system restart.
If Windows is unable to find the right drivers for your sound card, you can use software such as AIDA 64
to identify the model of the sound card, and then download the drivers directly from the manufacturer's website.