Conversation View in Window 10 Mail App

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The Mail app comes with a built-in feature called the Conversation View that organizes related email messages into conversation threads. Conversation threading can help to reduce clutter in your inbox, but if you would like to display email responses as individual messages in the Messages panel, you can turn off this setting for your email accounts. Below are the instructions on how to disable the Conversation View in Windows 10 Mail app.

How To Disable the Conversation View in Mail App

Open the Mail app and click on the Settings (Cog button) > Conversations:

You can enable/disable Conversation View for each of your email accounts (if multiple). Click on the Select an account drop down menu and choose the desired email account:

Toggle the Show messages grouped by conversations switch Off:
Jean-François Pillou

Jean-François Pillou - Founder of CCM
Better known as Jeff, Jean-François Pillou is the founder of He is also CEO of CCM Benchmark and digital director at the Figaro Group.

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