How To Use Call Forwarding with Verizon

Ask a question
Call forwarding allows you to direct calls from your Verizon phone to another number. This can be useful if you have multiple lines and want to consolidate messages. It will also help you to catch any missed calls. This article explains how to set up call forwarding by calling, from the My Verizon app, or online.


Call to Activate Call Forwarding

To activate the call forwarding service from your Verizon mobile phone, call 72 + the 10-digit phone number where your calls should be forwarded. The code 72 forwards calls directly to the number that you have entered. If you would like your Verizon phone to ring before your calls are forwarded, use 71 + the 10-digit phone number.

Activate Call Forwarding from the My Verizon App

To activate call forwarding from the My Verizon app, click Menu, then Devices. Select your device. If you have multiple devices on one account, select Manage to specify which one. Then, click Controls, followed by Set Up Call Forwarding. Enter the number where you would like to send your calls, and the select Add Number.

N.B. If you have not yet downloaded the My Verizon app, you can find the version for Android here and the version for iPhone here.

Activate Call Forwarding Online

To activate call forwarding online, go to the Verizon call forwarding page and enter your account details to log in. Select the device that you would like to modify, and select your call forwarding preferences.

The online process provides two options: to forward all calls or to forward when there is no response. Once selected, enter the receiving phone number and select Update Call Forwarding Status. Next, confirm your identity by clicking Send me the Code. You will, then, receive an Online Authorization Code on your mobile device. Enter this code on the website, and click Confirm to activate call forwarding.

Image: © Verizon.
Jean-François Pillou

CCM is a leading international tech website. Our content is written in collaboration with IT experts, under the direction of Jeff Pillou, founder of CCM.net. CCM reaches more than 50 million unique visitors per month and is available in 11 languages.

Learn more about the CCM team

Related