How To File an Insurance Claim with Sprint

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If your Sprint device has been stolen, misplaced, or broken, and you have chosen insurance coverage, you may be eligible to file an insurance claim with Sprint for a replacement. This article will walk you through how to do so.

File an Insurance Claim with Sprint for a Lost or Stolen Phone

To file and track a claim for a mobile phone or tablet visit the Phone Claim site or call 1-800-584-3666 to contact Asurion Customer Care.

Approved Sprint Insurance Claims

If the claim is approved, you are still required to pay the deductible noted in your insurance contract. This varies by phone model. Replacement devices are refurbished and are guaranteed to be the same as the original device or similar, in terms of features and functionality.


N.B. If your device has been stolen, Sprint recommends that you call 1-888-211-4727 to suspend the service.


Image: © Sprint.