How To Provide Feedback on Sprint’s Network

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Sprint has one of the best telecom networks in the U.S. However, occasionally customers may face issues. Sprint provides customers a way to share any issues so that the company may identify and resolve them as quickly as possible. This is very beneficial for Sprint’s network teams, and it helps to ensure that customers have better service. This article will walk you through how to provide feedback on Sprint's network.

Send Your Feedback on Sprint’s Network

Sprint offers two ways for you to submit feedback on its network performance: online via your My Sprint account or using the My Sprint mobile app.

To share your feedback online, go to the My Sprint Login page and enter your account credentials to access your account. Then, go to Support, and click Report a network issue. Here, you can enter the details about the issue and send your report to Sprint.

To send your feedback from the My Sprint mobile app, first, launch the app. If you have not yet downloaded it, you can find the version for Android here and the version for iPhone here. Next, go to the bottom of the app, and tap Support. Then, select Pinpoint your experience. Here, you can share an update on any issues that you are facing.

Image: © Sprint.
Jean-François Pillou

Jean-François Pillou - Founder of CCM
Better known as Jeff, Jean-François Pillou is the founder of He is also CEO of CCM Benchmark and digital director at the Figaro Group.

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