How To Cancel Premium Visual Voicemail with Verizon

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Verizon offers you the option to activate Visual Voicemail on your line. If you decide that you would like to cancel the premium service, keep in mind that you could lose some messages or greetings. Verizon suggests making a backup before ending your service to ensure you don’t lose any important information. This article will explain how to cancel your premium Visual Voicemail subscription with Verizon.

What Is Visual Voicemail?

Visual Voicemail is a service that lets you easily manage and access voicemails with an interface as opposed to simply calling. The basic version is free for Android and iPhone users; however, a premium version is available from $2.99 per month.

Terminate Your Premium Visual Voicemail Service Online

To end your premium Verizon Visual Voicemail service, go to the My Verizon website and enter your account credentials to log in. Next, find the Products & Apps section, and click the Manage Your Products tab. Go to the Visual Voicemail area, and then, select Remove from Account. Follow the remaining prompts to confirm the cancelation.

N.B. iPhones come with a build in Visual Voicemail feature, which cannot be deleted.

Image: © Verizon.
Jean-François Pillou

Jean-François Pillou - Founder of CCM
Better known as Jeff, Jean-François Pillou is the founder of He is also CEO of CCM Benchmark and digital director at the Figaro Group.

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