customers set a password to access their My AT&T accounts online. If you’ve forgotten yours and can’t access your account, try resetting your password
with a non-AT&T mobile number by following the instructions below.
Recover an AT&T Password by Phone
To recover your password, go to the AT&T
site and log in with your account details. Go to your Profile
, and find the Contact Info
section. If you have multiple accounts, select which one is concerned in the dropdown. Next, select the Phone
tab. Go to the Billing phone numbers
section, and click Edit
. In the Primary number
section, enter your mobile number. Find the box next to Use this number to recover your AT&T Access ID or reset your password
and check it, then click Save
The reset process should be completed with 24 hours.
Image: © AT&T.