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Outlook - "Unknown Error" Ox800CCC81

April 2018



Issue


I have a friend who is suddenly unable to send emails. Can receive, however the Error Message is "unknown error" Ox800CCC81.
Help would be most appreciated

Solution


This is what I did to fix the problem, opened Microsoft Office Outlook
  • Click"TOOLS"
  • "OPTIONS"
  • Under options clicked on TAB "Mailsetup"
  • Click----half way down "Send and Receive button,
  • Opens and click on Edit button,
  • Click on button" Accounts properties",
  • New window shows "Internet E-mail settings"
  • Click tab on top " OUTGOING SERVER",
  • Tick "Log on to incoming mail server before sending mail"
  • Click OK


Then try to do a test, send yourself an email.
This will fix the problem!

Note


Thanks to Wendy for this tip on the forum.

Related

Published by aakai1056. Latest update on April 12, 2010 at 07:09 AM by aakai1056.
This document, titled "Outlook - "Unknown Error" Ox800CCC81," is available under the Creative Commons license. Any copy, reuse, or modification of the content should be sufficiently credited to CCM (https://ccm.net/).
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