Print queue blocked despite cancellation

Ask a question


Issue


Under Windows, it may happen that the queue for file and data printing become frozen due to a jammed printing trouble and however when you cancel the printing, neither the cancellation nor the nor the waiting print queue works.

This problem forces you to restart Windows to solve this printing error.

Solution


Below is a small tips of how to troubleshoot this problem without having to restart windows:

You can stop the printing spooler by running the below command in the Run application:
  • To do this setting, Go to Start Menu and select Run. Then type the following command:
    • net stop spooler


This command will unable close printing spooler application.


To restart the spooler service, you just have to run the following command in the Run:

*
    • net start spooler
Jean-François Pillou

CCM is a leading international tech website. Our content is written in collaboration with IT experts, under the direction of Jeff Pillou, founder of CCM.net. CCM reaches more than 50 million unique visitors per month and is available in 11 languages.

Learn more about the CCM team