Unable to browse the internet, but FTP, email and ping work

April 2018


I have been following the thread from people with similar problems but mine is not fixed. This all happened yesterday when AVG falsely identified by Zone Alarm as a Trojan and the 'Resident Shield' collected 350,000 examples as Zone Alarm ran during all night. I uninstalled both AVG and Zone alarm but since then I am unable to browse the internet for longer than a few minutes. I have tried everything. I can access email and FTP. I can ping to URL and IP but cannot browse.

I have tried to fix it with winsockxpfix but no effect.


  • Start> Control Panel> Admin. Tools> and dns
  • Stop dns service and restart your system
  • and check if you are able to browse the net.


Solved by asif on the forum
Published by aakai1056. Latest update on May 23, 2011 at 07:21 AM by aakai1056.
This document, titled "Unable to browse the internet, but FTP, email and ping work," is available under the Creative Commons license. Any copy, reuse, or modification of the content should be sufficiently credited to CCM (https://ccm.net/).
Cloud printing
Close down your Paypal account