IE - The webpage caused an error and was closed

April 2018


When typing an address into the address bar, I usually get the message "This tab has been recovered. A problem with the web page caused Internet Explorer to close and reopen this tab". Occasionally, I get the message "Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a problem".


  • Right-click on the "Internet Explorer" icon --> properties --> In "General" tab -->click on "Delete" button --> Then click on "Delete all" button --> Check the checkbox "Also delete files and settings stored by add-ons" -->Click on "Yes" button --> OK.
  • If the problem still exits, try to open "Internet explorer" without add-ons.
  • Right-click on "Internet explorer" icon --> selects the option "Start without Add-ons"


Solved by jack4rall
Published by aakai1056. Latest update on July 12, 2011 at 01:03 PM by aakai1056.
This document, titled "IE - The webpage caused an error and was closed," is available under the Creative Commons license. Any copy, reuse, or modification of the content should be sufficiently credited to CCM (
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