Can't access yahoo mail because phone and recovery phone is lost [Closed]

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Hi,

I have been having trouble in accessing my yahoo emails because I lost my phone. It so happened that my phone is dual sim and both numbers are used as recovery phones in all emails and recovery emails. How do I access it? Everytime I try to use sign in helper I will be ask to provide my recovery email and phone number which are both inaccessible. Is there any other way to access my account?

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Posts
51413
Registration date
Monday February 1, 2010
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Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
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Thank you

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CCM 4198 users have said thank you to us this month

Can i contact yahoo then and inform them about the incident?
Posts
51413
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
May 16, 2020
14,811
Hi

Nobody can contact Yahoo. If there were a way, they would need to hire at least 30,000 more employees and again only partial inquiries would get an answer.

You should have kept your account up to date without delay.

Sorry Ben but that's the way the cookie crumbles.