Computer freezes and icons vanish after using the internet

deepak - Updated on Oct 29, 2017 at 07:11 AM
my desktop freezes after using of internet sometimes...and my desktop icons are vanished I can't do mouse pointer works.but I can't shut down the I forcefully shut down it..after sometime when I shut works for some hour then it plz help me to get rid of it..and gave me the complete solution for this problem..and what can I do for desktop processor is windows ultimate and has 2gb ram and 32 bit system