Frozen visible Toshiba laptop mouse with nonresponding TouchPad [Closed]

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Registration date
Tuesday October 31, 2017
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Last seen
October 31, 2017
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Aloha all,

Just wondering please, if when I reset the keyboard on my Toshiba laptop (bc it's frozen and also not responding after trying the Fn+F9/Fn+F5 combo) via the button that lives under the battery, if I'm at risk for losing valuable computer information..? ..is this a factory resetting situation for the whole device or just the keyboard..?

Thanks in advance for any and all info!
JT

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