Account Recovery

MARIA VANDERHEYDEN - Nov 9, 2017 at 09:59 AM - Latest reply: Ambucias 53314 Posts Monday February 1, 2010Registration dateModeratorStatus July 22, 2018 Last seen
- Nov 9, 2017 at 04:44 PM
Hello,
I have been trying to sign into my Yahoo account for a long long time you sent me an e-mail to change my password because something was hacked unfortunately I did not change my email password I need help I do not had the same phone number so I can't receive the retrieval please contact me if you can through my Gmail account which is ***@*** have been trying for a very long time and want to retrieve and use my Yahoo account please help me. My Yahoo account was ***@***


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BunoCS 13933 Posts Monday July 11, 2005Registration dateModeratorStatus July 4, 2018 Last seen - Nov 9, 2017 at 11:00 AM
0
Thank you
Hello,

We are ccm.net, not Yahoo, so we hadn't sent you an email to change your password.
Here is an article explaining you how to recover your account: http://ccm.net/faq/36332-how-to-recover-your-yahoo-mail-account
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Ambucias 53314 Posts Monday February 1, 2010Registration dateModeratorStatus July 22, 2018 Last seen - Nov 9, 2017 at 04:44 PM
0
Thank you
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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