Gateway laptop restarts when entering a CD or DVD

Guysb Posts 3 Registration date Thursday November 23, 2017 Status Member Last seen November 24, 2017 - Updated on Nov 23, 2017 at 04:11 PM
I have an older Gateway laptop with a dvd cd player and it will start when I incert a dvd or cd but restarts 3 or 4 times and quits. I have cleaned and recleaned and even replaced the dvd /cd player but no help. any suggestions????