Gateway laptop restarts when entering a CD or DVD [Closed]

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Registration date
Thursday November 23, 2017
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Last seen
November 24, 2017
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I have an older Gateway laptop with a dvd cd player and it will start when I incert a dvd or cd but restarts 3 or 4 times and quits. I have cleaned and recleaned and even replaced the dvd /cd player but no help. any suggestions????