Can't login Facebook account wrong device [Solved]

Noosh75 1 Posts Saturday February 24, 2018Registration date February 24, 2018 Last seen - Feb 24, 2018 at 02:11 AM - Latest reply:  Noosh75
- Feb 27, 2018 at 01:35 PM

I have just been given the task of running our business Facebook page which was previously run by an ex employee. I decided to change the password and email address to make it safe and the was told it did not recognise my device and I would have to go through security checks to access the account. The check is to recognise 5 'friends'. The problem is the previous employee made members of the public 'friends' so I have no idea who they are! I have tried to access the friends list through someone's else's account who I know as a 'friend' but there are strict privacy controls and I can't see the list!!

Any ideas would be really appreciated!
Alternatively, do you know how I deactivate an account if I can't login to it?

Best wishes
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Ambucias 52596 Posts Monday February 1, 2010Registration dateModeratorStatus June 21, 2018 Last seen - Updated by Ambucias on 24/02/18 at 06:12 AM
Thank you

You cannot deactivate an account without logging in.

Try to access using the same device as the ex-employee.

Thank you, Ambucias 1

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Yes that did work! Thank you so much
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