Facebook account confirm your identity [Closed]

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3
Registration date
Friday August 10, 2018
Last seen
August 11, 2018
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Hello,

Please help me on how to recover my old Facebook account. When I try to login in, there is always a note: "please confirm your identity". I put my email address. I received a code to my email but no option on how to put that code to verify my account.

Can anyone help me?

Thank you.
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2 replies

Best answer
approved by Ratnendra Ashok on Dec 30, 2018
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50286
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Monday February 1, 2010
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November 22, 2018
19871
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Thank you
Did you submit id documents to Facebook? Please submit it via this link.

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Noryanave
Posts
3
Registration date
Friday August 10, 2018
Last seen
August 11, 2018
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Not yet. There is no option to submit documents. Is there any link to submit? Thanks for the respone.
Posts
50286
Registration date
Monday February 1, 2010
Last seen
November 22, 2018
19871
Noryanave
Posts
3
Registration date
Friday August 10, 2018
Last seen
August 11, 2018
-
I tried to access that link but facebook said that my email is not included in the disabled account.

I can acesss the log in part but when I put the email address and password, the message is confirm first my identity by putting my email address and new email adress. After I put my new email adress, there is a code sent. See below: But no option or link to put the code. How can I put the code to confirm my new email?

Dear Noryan,

Please use the following code to confirm your new email:

44yWhPzDHx

If this was not you, please disregard this email.

Thanks,
The Facebook Team
Hi,

I have the same problem logging in. They ask to verify identity, I will choose which email/mobile number to be linked to my fb account. And then next, they will ask if i’m sure then when I choose okay, the page will load but will remain on the same page but i will receive a code to put on fb however there’s no option where to out it. Please help us. Thank you.
Hi Jean, I have already resolve my issue. What I did is to leave the new email address. Do not put new email adress. Just stick to the original email address then click submit. I have recover my account yesterday. So happy :)