How to recover my yahoo?

aj - Aug 19, 2018 at 01:54 PM - Latest reply: Ambucias
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- Sep 1, 2018 at 04:47 PM
Hello,


i accidentally remove my yahoo in my mobile phone, and i don't have an alternate email for that, then i lost already my old phone number. how can i recover it? because it was lock with account key in my phone when i remove my account.

note: i have my password, but i cant access with my password because they ask for account key.

thanks
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Ambucias
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- Aug 19, 2018 at 04:38 PM
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Thank you
Unfortunately, if, when you created your account, you have not registered an alternate recovery email address to which you have access to receive an account key, you can’t prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
even i know my email and password
the only problem is account key
Ambucias
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> aj - Aug 29, 2018 at 04:54 PM
you have not registered an alternate recovery email address to which you have access to receive an account key, you can’t prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
i have one last question, can i delete that account and how?
Ambucias
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> aj - Sep 1, 2018 at 04:47 PM
To delete it you must be able to access the account.
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