Won’t let me secure account

Posts
2
Registration date
Sunday September 16, 2018
Status
Member
Last seen
September 17, 2018
- - Latest reply: Ambucias
Posts
50584
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
April 19, 2019
- Sep 17, 2018 at 04:41 PM
Hello all,

My mum recently got logged out of her Facebook account and got locked for some reason. I then got it unlocked but not it wants me to secure account but won’t let me through the methods they want. She doesn’t want to make a new account and wants this one back.

See more 

Your reply

1 reply

Posts
50584
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
April 19, 2019
21147
0
Thank you
Facebook may have sent an email or sms to that effect.

What happens if you chose confirm identity on another computer.

Have you changed the password?
Leonpalmer
Posts
2
Registration date
Sunday September 16, 2018
Status
Member
Last seen
September 17, 2018
-
Hi thanks for responding, we have received no message or email regarding Facebook, we changed the password as her last one didn’t work. Also it doesn’t work when I log in on another computer just come up with the same options and doesn’t work. Just looked on my Facebook and can’t find her account on there.
Thanks Leon
Ambucias
Posts
50584
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
April 19, 2019
21147 -
I suggest that her account is either disabled or deleted
Respond to Ambucias