Gateway laptop has black screen on start up

Posts
1
Registration date
Saturday December 15, 2018
Status
Member
Last seen
December 15, 2018
-
Hello,

My Gateway laptop has this black screen. I push the on button it turns on comes across the screen Gateway then does this thinking thing like dots spinning in circle. Then the screen goes black. I have tried taking out the battery and holding the power button for 62 seconds then putting battery back in. I have also tried tapping Fn. Still nothing. Do you have any suggestions.
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