Can't recover my disabled Facebook account [Solved]

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Hello,

I tried to put an appeal to Facebook to enable my account, but I got a message that says this email doesn't belong to a disabled Facebook account. Why so? Kindly help it's very important for me to recover my Facebook account.
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Registration date
Tuesday March 7, 2017
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October 19, 2019
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Thank you
Hello,

When you try to log into Facebook and receive this message, are you using the same email address?
In general you will need to confirm your identity in order to recover your disabled Facebook account. This process will take between 10 - 15 days.

Regards,
Daniel Telele

Community Manager and Social Media Editor - CCM.net

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