USB problem

Hey guys I really need your help here so when I get on my ps4 to play any game or when Im on the home screen it will say I have a usb headset connected when I have no usbs plugged into my ps4 and it won’t stop popping up what happens is all of a sudden a blue screen pops up for a split second or it will make me chose what profile the headset goes to I half to put the headset on my other profile but then it disconnects because it wants on my main profile and if goes on there I lose my sound so please tell me how to fix it and what the problem is thank you