Confirming identification for account NOT DISABLED

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Registration date
Wednesday February 13, 2019
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Last seen
February 13, 2019
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I forgot my password for my email, which most of the other services I use depend on. I've tried several links to identify verification, and Everytime I send pic of I.D., S.S. Card submission, hospital records, or birth certificate, I get the same response... "THIS EMAIL DOES NOT BELONG TO A DISABLED ACCOUNT" Is there any way of confirming my identity using these methods of identification? Thank you...