Facebook id disabled for pretending to be someone else

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Hello,
My account has been disabled for pretending to be someone else.I used to be often with my id and shared my real profile and photos.As Facebook showed me to do things to get my id back, I've done that.But now they are telling me that it's not convenient to them to help me now.This id had many memories with my families and love.Please help me and tell me what can i do now.?