Password on c40 toshiba had black screen now asks for password? [Solved]

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Hello,
I now get Toshiba logo then enter password on my c40

I have tried all the passwords I can remember
It comes back as verify then shuts down



System Configuration: Android / Chrome 79.0.3945.93

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Hello, I recommend you try contacting Toshiba support directly. They should be better equipped to help you.
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I contacted Toshiba support and they wanted laptop to be collected then they would tell me how much it would cost

Bit like ransom lol
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What a peculiar way of doing customer support...

This youtube video might be able to help... mute it though!