My account has been disabled and I’ve sent the request to enable it twice. The first time I sent a picture of my health Insurance card and the 2nd was my drivers license.
I don’t know if you ever got these requests because I don’t get any confirmation saying you did receive it. I wish I knew why it was disabled. A while I believe I either deleted my account or deactivate it. Now when I try to reactivate it it said it was disabled because I broke the rules. I have even used my account for years!