Sims 3 islands/showtime etc. Windows 10

Report
-
Hello,
I'm trying to copy my sims 3 fam to the saved fam bin; but every time; it kicks me completely off to start over. I've tried moving my sims fam to a new town... After over 36hrs & 17 min of loading, task manager showing the Sims & pc was working properly... Yet it never loaded... I've tried putting my windows 10 pc compatibility on Windows 7 & still, no luck...Help me please...



System Configuration: Android / Chrome 76.0.3809.132