Issues editing and posting videos

Closed - May 28, 2021 at 03:06 PM

I am using a Google Pixel 3 XL, and out of nowhere over the past couple of weeks the app has become almost unusable. I do not experience issues if recording directly into the app, but if I try to upload a video to edit, I encounter the following issues:

The "Description" page is very laggy and often freezes when trying to enter a description. It crashes altogether if I try to type more than a few words at a time without saving to drafts and reopening.

I can't change the "Cover" because the page freezes or lags - often the "cover" preview video just plays the entire video instead of the small section selected. I cannot get the text style bar at the bottom to load before the whole thing crashes.

My wife is using a Pixel 2 XL and has no issues whatsoever. I have tried contacting TikTok directly and have received no help whatsoever. They just ask me to send them videos of what happens and then never say anything after I sent the videos.

System Configuration: Windows / Edge 90.0.818.66