Issues with fake negative google reviews

Report
Posts
3
Registration date
Thursday November 18, 2021
Status
Member
Last seen
December 3, 2021
-
Has anyone had issues with extremely harsh fake negative reviews of their business? For context, I am 30 and have a 5-year-old law practice. About 5 weeks ago I got a review from a person I never spoke to, a name that when I looked it up has no case in the public record in my county, talking about how I was arrogant, rude, inexperienced, overpriced, etc. I mean two paragraphs just blowing me up.
Never had any such interaction with anyone, let alone someone with that name. I look at their google posting history and they posted four other terrible SCATHING reviews for random (nonlegal related) businesses around town.
Cut to yesterday, same thing different name. Detailed terrible reviews with a person who I have no record of speaking with, no case in my county, and history or terrible reviews.
What’s the end game? Is this the firm I hired to handle my online presence trying to create chaos? I hired them about two weeks ago. The first review came 5 weeks ago. Is this a competitor?
Does anyone have any experience with this?
Thanks.