Still can't unlock FB acct; need help!

Climbersuz
Posts
1
Registration date
Monday January 31, 2022
Status
Member
Last seen
January 31, 2022
- Jan 31, 2022 at 08:42 AM
Hi-
Can you help me get access to my Facebook account back? They closed it apparently thinking it had been hacked. For weeks I have submitted various forms of id that meet FB’s requirements, but the email response says that I need to "submit id that matches the information on my account"… but mine do, in name and photo. I have also tried waiting 4 days and clearing caches and deleting cookies as I read on this site.

FB is not giving me the opportunity to access the 3 trusted friends who are supposed to be able to verify my account. Nor will they offer let me identify friends or recent comments I have made. (They do not have my phone number or real birthday so these aren’t an option).

I depend on this account and really need it back. Any help would be greatly appreciated. Thanks much.