Log in without phone #

petrafischer - Jul 20, 2022 at 12:45 PM

Hello,

My son uses IG on his iPad only. he doesn't have a phone and the email he put in years ago is wrong. Now he lost his password. Is there a way to log in without email or phone number? I saw several videos about it, but they don't help because I never get to the screen "need more help"

Can somebody help me out? Thanks a lot 
Macintosh / Safari 15.2