Video complies with rules but won't post

NicolaO - Aug 13, 2022 at 06:45 AM

Hi, hope someone can help, I can't post a video to the feed which seems to comply with Instagram rules - portrait, 311mb, 1080x1920 resolution, aspect ratio 9:16, duration 57 seconds, 30fps.  I tried reposting another video I had posted a few weeks ago and that also will no longer upload.  I have tried on PC with the' please try again message' coming up and on the mobile app I am unable to click on the videos to upload from Dropbox, when I tap on them nothing happens.  I have uninstalled and reinstalled the app on my mobile, turned my mobile off  and on again, logged out and back in again on the PC, cleared the cache and the search history in both mobile app and PC.  Any suggestions greatly appreciated.


Windows / Edge 103.0.1264.49